Marco Pierre White Restaurants
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Terrible service
It looks like I should have checked on here before booking. I was in Sheffield visiting my son at Uni with my wife whose birthday was the next day so I decided to book somewhere nice. Around 24 hours after my initial enquiry, I was told the menu was a fixed 5 course for Valentine's. I was impressed with the price so went with it. For the first 45 minutes when the restaurant was quiet, I felt the service if not slightly over-cooked was pretty good. But once the mains arrived after this we might as well have been invisible. We were going to leave but the coffee did finally arrive but then had to wait far too long to catch someone's attention for the bill. When it did come I then had to go to the desk as no one came to me for 10-15 minutes. I might also add the the dessert was well over cooked. We mentioned this twice but nothing was done about it. Overall a shocking experience but made worse by the over bill with the service charge etc. I will never ever go to any of Marco's restaurants again.