AI
Airport Van Rental
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Took over an hour to get my rental in…
Took over an hour to get my rental in LAX, and that was with only 1 person in front of me in line. Staff at LAX was not very friendly either and 2-3 employees were just sitting in an office chatting. Also, it did not say when I booked with AVR that you need to take 2 shuttles just to get to the rental place. I was traveling with a toddler and would have been pertinent information to know. Returned the vehicle in ONT and their staff was helpful and nice.