ON
One Delivery
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No food and no refund
Awful experience! Last night we ordered food in Newbury with one delivery from the Lebanese House restaurant. Order made at 7.30 pm and at 21:15 still no food! The one delivery area managers never replied to the various phone call I made and turned off the phone eventually. So at 21:40 I phoned the restaurant who confirmed that they no longer operate with one delivery, despite being advertised on the app. I was charged £70 and so far no one has been in touch or responded to my emails and no refund being issued. We have had a couple of bad experience with one delivery in Newbury before but this was certainly the worst and will never use it again! Still trying to get my money back!