Toolstation
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SHAMBLES
Toolstation as a company are great apart from the fact that they insist on using Evri to deliver parcels who are USELESS. They failed to find our company on a small trading estate last week TWICE despite me passing on a telephone number, a W3W address and a Google Co-ordinate point. The goods were then returned so I stupidly re-ordered expecting better. Evri failed again yesterday, and there has been no update for over 24 hours. The chatbot is useless, and if you call Evri customer service, you keep being told we are already looking in to this parcel and that the team will be informed that I am chasing again. One word - SHAMBLES. Evri are a shambles so I'm afraid Toolstation that as you continue to use them, you are too.