Michaels Stores
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I normally like shopping at Michael’s
I normally like shopping at Michael’s. I recently purchased some holiday candles on sale 3 for $9.99. When I went home and lit and burned 2 of my candles for at least 2 hours, I couldn’t smell the scented candles. I decided to return the candles. The store clerk wasn’t sure if she could allow the return so she got the supervisor. I was told that I couldn’t get a return on the candles. I was like “why not”? I was told because Michael’s can’t restock the product. “Oh, I see”… I said to the supervisor “So, Michael’s sells candles that don’t work? I told the supervisor that they could keep the candles because I didn’t want them due to them not working”. She called the manager and I was refunded my money but with the warning “Only this one time”. Really?! What ever happened to guaranteeing the products you sell? I’ll continue to shop Michaels but I will avoid candles, especially scented ones.