Pure Plus Clothing Ltd
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Terrible Customer Service, Shoddy Clothing
I bought a number of clothing items from Pure Plus. I quickly tried them and liked them - great. When I came to press them around a month later to take away on holiday, I noticed 2 of the garments had holes in them. The trouser seam was frayed on the outside seam and the back of the top had a hole in the middle of it. I immediately emailed Pure Plus with the problem. Elaine Reason replied 3 days later, commenting that I’d bought the clothing a month ago and could I send photographs of the holes. I did this a couple of days later upon returning from holiday (I wasn’t able to take the clothing to wear). No response, so I emailed again a few days later and still nothing back from her. I’m still waiting 3 weeks on. I’ve emailed again telling her I’m disgusted and won’t be buying again. Don’t buy from this company, they don’t care once they have your money. I will have to pay someone to ‘mend’ the clothes 🙁 Avoid.