Robert Gage

Robert Gage

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1 out of 5 stars
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Reviews by Robert Gage

SU

Superdrug Online Doctor

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1 out of 5 stars

Unprecedented demand is NO excuse

This company supplies medication and yet they seem entirely ill-equipped to answer questions around quite disturbing side effects. Despite their website advising responses should take 2-3 days, my latest enquiry was acknowledged six days after that with a message that it will take a further 72 hours to answer. And it has still not been answered. Given the potential health risks in failing to properly manage side effects, you might expect a company that issues medication to fulfil its moral and legal responsibilities to support customers and not cite unprecedented demand for their failings. They charge a princely sum for this medication. They should resource customer support properly or stop taking new orders until they can. Enough of these pitiful excuses.