Not Real Entertainment
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Do not engage with this brand
I have placed an order in which I have spent around 5k INR. The website said that my expected delivery date is around 21st Jan but the order never came. I then get a mail that my order has been delayed for about a week. A week later my order is still not dispatched, I then go to whatsapp support and as everyone said that is a bot that gives generic replies. I asked it to cancel my order, and it moved the conversation to an agent where no one arrived obviously. A few days later my order has updated to "scheduled for pickup" and then I get an update from delhivery that the order has been cancelled by the merchant. Now my 5K is stuck, I could not get hold of them for my refund as the support is shit, I will be escalating this with my credit card company and will be filing a dispute with cyber fraud too. DO NOT BUY FROM HERE.