Marco Pierre White Restaurants
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HUGE Disappointment - Newcastle Upon Tyne (visited in December 2019)
I visited the restaurant in December for a surprise 40th birthday. Although the food was ok overall but I was very disappointed the way they handled my request for a surprise birthday cake after the main course. I've asked if they could arrange the surprise when I made the reservation which they agreed. Quite frankly, it was not a surprise as I had to remind them during the meal without my friend knowing it and the way they brought out the cake was just like a normal dish we ordered. It was like they just wanted to get this out of way. For a restaurant like this and as well as the price they charge, I'd expect them to do better than this. It supposed to be a special moment but they have ruined it and it was a moment that I could never brought back. I would suggest anyone who wants to celebrate a special occasion, DO NOT go to this restaurant as they will ruin it.