Ride LEV
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Possibly the worst decision I made to…
Possibly the worst decision I made to purchase from this company. I purchased a scooter for £650.00 for my son's Christmas which only lasted for two months and then developed a fault. I reported the fault and to begin the service was ok. I was advised as the scooter was in warranty, I could return with the possibility of repair. I had to pack the scooter and drop it at a collection point for return. From that point, the service has been extremely poor. The warranty company are unable to confirm when the part will arrive or if it can be repaired. Leaving my son with no scooter. Additionally, I asked for a refund to allow my son to be able to choose another scooter, however, the company's reply was they are not in a position to do this as they're possibly going into liquidation! Currently, my son is without his scooter and I'm out of pocket £650.00 with no sign of help or resolution. Disappointed doesn't even come close!