CH
Charlies
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Failed to deliver - TWICE
We were told we would receive the items by the following weekend. We didn't receive the item as promised. The delivery was then scheduled, by Arrow XL for the following midweek slot. This delivery slot also failed to be honoured. At this point we cancelled the order and asked for a refund. Over the course of any given year, we spend a lot of money at the Charlies Shrewsbury and Welshpool stores but in future we will avoid big ticket items from them, that is big ticket items where we have to rely on the delivery systems Charlies use. This is all a very great shame and very disappointing.