LL
Lloyds Bank Insurance
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Lloyds bank a waste of time!
Despite my mother in law having been a Lloyds customer for over 30 years and having their 'GOLD' standard policy (HA! GOLD STANDARD MY BACKSIDE) Lloyds' level of obstruction and customer service (and to date - NON PAY OUT) on a very small claim has been shocking! We have given them everything they have asked for and they still have not paid out - the job is only about a £1500 fix. They are a joke. AN INSURANCE COMPANY IS ONLY AS GOOD AS THEIR CLAIMS PROCESS. IT'S BEEN SIX MONTHS....AND STILL NO CONCLUSION. VERY STRESSFUL. WHAT A WASTE OF TIME, MONEY AND STRESS!