Marco Pierre White Restaurants
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Very poor @bridgwater
Very poor @bridgwater. Came for anniversary meal, overpriced for poor quality steak. Very poor customer service with a manager disciplining her staff member next to our table. Would never return. Shocking. Tried to contact customer service and sent email after email, I felt embarrassed for the poor staff member who was rushed off her feet and being spoken to very rudely by the ‘boss’ it was useless. No one ever responds. I sent five emails and heard nothing. Waste of money. Was told I would receive a refund as the steak was chewy and rubber like, and the managers response to the meat being so poor was ‘well if you like it well don’t, expect it like that’. I have been served beautiful well done steak in other restaurant. Needless to say no refund ever materialised. Rubbish waste of money and not what you’d expect.