Marco Pierre White Restaurants
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Not even attended and awful!
Not even attended and deserves a review! Got a buy a gift voucher for here and wanted to book for my birthday. Tried calling them on and off for past 2 months and used their contact form on their website twice. Never had phone answered and no one has come back to me on the website enquiry form. We want to know the information needed to bring with us for the booking in relation to our voucher and ensure a table is booked. We will be travelling about 1.5 hours to come for the meal so do not want a wasted journey especially on Birthday! MPW should be embarrassed to have his name on this chain - train your staff - or maybe get some staff?! At least we have had the courtesy to cancel our reservation as we understand restaurants deserve to know if you can or cannot attend - shame they give no respect back. We also cancelled the booking as looking at previous reviews we do not want an awful meal with awful service. We have exchanged our buy a gift voucher for something we have already managed to book the same day and had great communication with the new company.