Lloyds Bank Insurance
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Tech issues
The bank and App/Online seem ok but I've been unable to get a car refinance quote. The 'Calculate' button does not work, its dead. When clicked on, it does not do a single thing, it does nothing. There is no error message, does not inform me I've missed or entered incorrect data, does not say I cannot have finance, does not go to the next 'Details' page. Just nothing! I've been trying since 2nd Sept, tried on Android app, Windows and Chrome browsers, still the same issue. I contacted the helpline, as suggested and cannot get a quote over the phone, which is really unhelpful when online does not work! I then spoke to someone over the phone helpline to report the technical issue, told no other reports of this issue, but it would be looked into and I'd be contacted in within 24 hours. That did not happen. This is a very frustrating issue.