Airport Van Rental
View company profile →
Renter beware
We didn't understand to call first, so we went to the wrong pickup place. Then, when we finally got to the Rental counter, we were informed that we must call our Insurance company to prove we had coverage or purchase their insurance. We took photos of the inside and outside of the van, then climbed in. There was a terrible smell and the large van had tire alert lights on, but they told us it was fine. "They all do that" We insisted on a different van. The one they gave us was also dirty, well used, old and very bouncy. We have owned Large Vans personally and this van was not in good repair. Again, we took photos of the inside and out and documented cracks in the windshield. When it came time to return the van, we were not told there were specific hours to return on Sunday. The office was closed and we were left stranded to get to the airport. We ended up having to drop off the group, then return the van and then find a way back to the airport, at our expense. Overall, a terrible experience.