JP
Jpauto
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I ordered side view mirrors for my…
I ordered side view mirrors for my truck. I accidentally ordered 2 pair. I only needed one. There is no contract phone number for JP Auto so all I had was email to contact them. I explained my mistake, they replied the following day. Stated that the order was already processed, but would hold back 1 pair and when I received my delivery to reach out and they would refund the difference. I took them for their word. Since I had it in writing I wasn't really worried. Well after 4 attempts within 7 days to get my refund they still haven't replied. I had to dispute it with my bank. The one email exchange made life easier. But they are bad for business. I'll never order from them again.