Lou Acres

Lou Acres

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1 out of 5 stars
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Reviews by Lou Acres

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One Delivery

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1 out of 5 stars

First time using one delivery and will …

First time using one delivery and will be my last! Ordered wimpy at 5.25 and Heard nothing till I called the franchise at 6.45 to ask how long it would be,he told me the driver is just picking it up? I then got a text to track my order and it said he would be with us at 7.09 this time came and went and he had driven past our house and headed into Watford town centre? I then called again and was promised he would be with us in no more than 10 mins we were offered a £7 refund at this stage,after another half hour I called again as still no wimpy! He then offered a full refund which I still haven’t received? Then my phone rang and it was the driver who said he was lost! I asked him if he had a sat nav to which he answered yes and hung up! Another 15 mins later our wimpy arrived 2 & 1/2 hours after we ordered it freezing cold! Terrible service and will never use again!