DES Renewable Energy Ltd
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Outstanding customer service from start to finish
From my initial enquiries through to completion, the service provision, advice and professionalism has been outstanding. My design consultant built a genuine rapport with me, understood my vision and developed a system that has exceeded expectations. All for a very competitive price and excellent after sales service. The surveyor who visited my property prior to the install was very knowledgeable and flexible in accommodating the positioning of required components to compliment the overall aesthetic. The installers were also polite and professional and employed direct rather than sub-contracted. This was a big part in the decision process. The solar array looks better than I thought it would, has a great yield, even on these current January gloomy days and thanks to the installation of an iBoost, I'm getting solar heated water for free. The team also provided advice and guidance throughout the process which has given me the confidence to operate and take advantage of the system. I have been in contact post install with a few queries and feel genuinely respected. I can confidently say that DES have delivered an exceptional customer focussed experience and I would recommend their services to anyone interested in renewable energy systems. Special thanks to Darren, Nathan and the team.