Bob Evans Restaurants
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American Road Location was a bummer!!
We visited the location on American Drive last night about 7:00 PM. The server let us wait at least 20 minutes before she asked if we wanted something to drink. There was no tableware and napkins at the table - we had to ask. We eventually (another 10+ minutes) placed our order. Finally the food came - my wife's burger was fine but my chicken fingers were overdone and the green beans weren't hot. We used to like this restaurant a lot but don't think we shall return, The place has only 2-3 customers besides us when we were there. The manager who used to be there made sure people were well taken care of. Not last night!!!! If this place doesn't shape up with their servers and timeliness we might be reading about another restaurant closing. You can't live on the reputation you used to have if you don't try to keep up with good service and food.