Rebel Internet
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Service commencement needs to wait 2 weeks!!
Hello Guys - i've heard a lot of positive things about Rebel Internet and i was almost about to place my order but its a shame i still had to go with a conventional main stream broadband provider. PRIMARY REASON - Long wait time for service activation: Why is there a minimum wait time of 2 weeks for the service to commence from the date of placing the order? - there maybe good reasons behind this but i couldn't simply wait for 15 days as my current contract at Virgin was finishing in 8 days. This would've meant i have no broadband in the property for 1 whole week. EE & Sky on the otherhand are ready to activate about a week earlier than Rebel and all these service providers seem to use OpenReach. Excellent customer care - experienced this first hand because they called to explain they indeed tried to email me but received a rejection due to spam rules.