TruffleMagic
View company profile →
5 Stars
5 Stars! Would give them more if I could! Absolutely amazing customer service :) I’m going to give them a fair and balanced review so I’ll start with the couple of negatives I came across which were minor. Firstly the website wasn’t the easiest to navigate, I was using a mobile phone so that might be why. Secondly the payment method, it wasn’t exactly straight forward to get the payment to them. I’d never payed with Bitcoin before this. The positives far outweigh the negatives. Firstly I tried to purchase a product but didn’t send enough Bitcoin, after panicking I bought another one and was unsure what would happen to all the money I had spent on the first product. I contacted customer service and had a reply within around an hour or so, they were really helpful and told me that they would send the first order as well as the second even though I’d sent just short of the amount of Bitcoin needed. I live in the UK and was kind of skeptical and a bit worried about ordering from them. I ordered last week on Thursday and they came today so only took 10 days to get here. Great company, great customer service. Just need to see now if there product is great too!