Umi Tea Sets
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Amazing brand 1000000/10
Amazing brand, website, and customer service! I found them accidentally, bought a tea set and an organizer as a present. It came well packaged and everything was well, however a lid to the tea pot was broken. I emailed their customer service, expecting to wait a long reply or no reply at all as it was the holidays. However, the same day they replied and set me a new lid with expedited delivery; it came very fast in perfect condition. Amazing customer service and let me say the quality of the tea set is superb. But the story doesn't stop there. Unfortunately, months later, I dropped a piece of the tea set and the edge broke. I emailed them again asking if I can purchase just one piece, they emailed me back the same day saying no money was needed they will ship it out for free the same day and asking if the address was the same. Once again, such a wonderful interaction with them and leaves me speechless. I hope that everyone will order from them and see the quality of their products and their amazing service. I will be ordering soon and more from them!