Rhenus Home Delivery UK
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Just failed to turn up
I was told by Rhenus Home Delivery my order of 10 doors from Express Doors was to be delivered at around 11.15am this morning (1 May 2025). When the delivery did not arrive at the correct time, I checked the link track your order link on WhatsApp - that said the delivery had been attempted and was being taken back to the depot. This of course is a lie, as I was waiting at the front of house all the morning. Tried several times to contact the driver on the mobile number supplied, but just kept going through to voicemail. Terrible service. Additional Info: The driver was trying to deliver my order to a different address. I contacted Express Door, and they said that I wasn’t in, as the driver had taken a photo. When I asked to see the photo, it was obviously a different property. It then took another week for delivery. I got the doors, but no door handle packs 🙁. Express doors are now sending me these via DHL. What a nightmare.