Shauna

Shauna

Member since Invalid Date
1
Review
4.0
4 out of 5 stars
Average rating

Reviews by Shauna

TH

The Alcohol Free Co Ltd

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4 out of 5 stars

Bit of odd experience for me

Bit of odd experience for me - made my purchase on a Saturday and received an email to confirm receipt. The email though did not have a breakdown of what I ordered and was the only email I received. I seemed to have missed the option when ordering to create an account and could not go back and retroactively sign up to have it associated with my order so I couldn't look up my order or check shipping etc. I couldn't find anywhere on the website to check order numbers as a guest either. Saying all of this, I received my order only a few days later on the Tuesday, so from that persepctive, pretty quick shipping and the order was correct, so happy days. I just found it all a bit odd that I didn't get an order confirmation with a breakdown of what I ordered or any follow-up comms to let me know when it would be delivered etc. Bit of a mystery experience that still worked out so really can't fault anything, just would say maybe the comms could be a bit more clear. But overall, as a pregnant lady wanting to enjoy a nice alcohol free beer/cider in the hot weather, I can't complain.