Sky Insurance - Temporary Car Insurance Compared
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High charges and poor service
Sky insurance along with most companies nowadays hide behind terms and conditions and dont give a hoot about customers. I renewed my policy with them in January 15 on the basis that theire quotation was the cheapest and only on that basis. My partner passed his test and when i tried to add him to the policy i was met with all sorts of charges that just escalated the price and then they wouldn't cover him on the insurance as he had only just passed his test, they recommended another policy but turned out that was not suitable either and when i tried to cancel the charges were hyped up, £90 commision and £50+ admin fee meant i would only get back around £60-£70 of a £450 policy. Ive dealt with many many insurance companies over the years and this company has some of the highest fees and charges - Maybe thats how the cheap policies are maintained. Its also true that when taking a policy out with them the service is quick and friendly, However if you call to make an ammendment or to cancel then expect to wait 20+ minutes and then we do get through to a 'person' dont expect a friendly chit chat, if you get the advisor i spoke to then expect to be challenged on everything you say and a good helping of rudness and dis-interest. Me, Personally i wouldnt use them ever ever again ever even if they offered me a free policy. Sky insurance dont adopt a 'human approach' or cap their charges and just hide behind terms and conditions.