Virgin Money UK
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We (group of four) visited the Birmingham restaurant today with high expectations. That was soon to be crushed. We were shown to our table, where I found a discarded knife under my chair. The starters was brought out and the waiter didn't even know what my meal was called (Welsh rarebit). The wife ordered soup (that came without bread), and after waiting 5 minutes for a spoon our friend got up and fetched one himself for her. Then out came the mains Well three of them at least. The wife waited at least ten minutes before finally getting someone's attention. The rest of us had almost finished our mains as she finally got hers. Then after we ordered desserts someone finally lit the candle in the middle of the table. Then the bill. They got that wrong and added 10% service charge. The food was nice but not great as rightfully expected.