JA
Japan Airlines
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Never fly JAL
We booked business class tickets 8 months in advance. There were numerous flight changes during this time which also included having to fly with other partner carriers and hours sitting at several airports. On 3 of our 4 return flights my partner and I were seated rows apart from each other and had to rely on the good will of other passengers to change seats. On our first flight the service was appalling. The seats are very narrow and so hard they feel like wood. The food was also terrible. Dimming the lights during day flights and having all the blinds down was also not good. Overall we will definitely never fly JAL again or recommend them.