Chris

Chris

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1
Review
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1 out of 5 stars
Average rating

Reviews by Chris

AI

Airport Van Rental

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1 out of 5 stars

Staff disinterested

Staff disinterested, rude and unreasonable. On car pickup:Waited for 1hr15mins to speak to front desk in order to get our car. Only 5 customers where ahead of us in line so it did not seem busy. Lady at front desk chewing gum and seemed annoyed that she had to deal with customers. Car Drop-off: I asked, same lady, where I should leave the rental because there was no one outside. She replied to leave her alone because she is with another customer and wait in line. I told her the car is running and just to point me in the right direction that I am just returning vehicle. She ignored me. Another gentleman, the shuttle driver ended up coming up to me and took the luggage to the bus and told me to leave keys in ignition that I am all set. As I am boarding bus, lady comes out yelling at me to move my rental car (same one that didn't want to help me). I at least had the satisfaction of telling her. Its not my car anymore its your problem, have a good day. The car itself was clean and new, no problems.