Marco Pierre White Restaurants
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Not even worthy of zero stars …
If I could give zero stars that would be too high. Visited Cardiff MPW on 28.3.22. Food was very sub standard - steak awful, accompaniments very poor, did not stay for dessert as got fed up of waiting for mains to be taken away and based on quality of mains another course was not appealing - approx 1 hour wait for dirty plates to be cleared away, they were still there when we left the table, service shockingly poor and toilets truly filthy. I feel extremely sad for the family member who spent £50 of her hard earned money on a voucher for this ‘restaurant’. In my 50 plus years on this earth never experienced such a poor meal or shockingly poor service for the price. Evident from speaking with other guests in the restaurant that we were not alone in our disappointment/experience. Personally I will never step foot in a MPW restaurant again. I would far rather support a local independent restaurant which respects the money which their guests are paying and provides the level of service and quality of food commensurate to the same. Hopefully MPW will improve on the service/quality and if not then I hope they meet the fate that they deserve on tonight’s performance. Customers deserve better.