Direct Travel Insurance
View company profile →
I had taken the policy out on line
I had taken the policy out on line, I thought they would be o.k; due to them being on go compare, it started out ok; until I tried to open the link to download the documents, the tab wouldn’t open; so I sent an email, this immediately bounced back; stating the email address didn’t exist; I looked on the email I had been sent; and it said they were open till after 4; and it was early lunchtime; so I phoned the number. The answerphone message said the office was closed and doesn’t open Saturdays; I was starting to have doubts; so I googled their reviews…Really started to get concerned; so I phoned the sales; cancelled straight away; waiting the 3-5 days for a refund