Euroluggage Delivery
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Excellent communication
This was the first time I used a door-to-door delivery service. I chose Eurostar luggage delivery to move 4 boxes and 2 suitcases from UK to Belgium. There were a couple of communication glitches at the beginning. Initial quote request was processed one month later!... but the following email exchange was faster. Order confirmation and payment were made over the phone, but I didn't get any confirmation email. When I called back, I was told the recipient's phone number was missing... and only after providing one I received a confirmation email. I was called to confirm receipt of the labels sent by email. For collection, which depended on the driver’s route, the staff tried their best to accommodate my schedule, and notified me twice . The shipping was done by DHL courier service, and a tracking number was provided by both DHL and EuroLuggage. I received my luggage 3 days later (Economy service). Boxes were damaged so I would advise to pack carefully. I also received an notification from Euroluggage on the day of delivery. Overall I recommend their services, and was satisfied of their excellent communication.