Travel Insurance Direct
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Very good overall
So far we haven't had to raise any claim, therefore, I can't comment on the claim process. There was one thing I'd like to add which was before leaving on our trip recently, I asked a question via "Contact Us' through an email address. I was disappointed that I didn't get an answer or acknowledgement from TID. We have been using TID for many trips over the past few years and it seems fine and generally the premium is reasonable.