DriveTime Car Sales
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If I can give negative stars I would
If I can give negative stars I would. I purchased a vehicle at the end of August, by mid September I started to have serious issues with it. The engine started to overheat, there were leaks everywhere, the battery needed to be replaced, the water outlet needed to be replaced, and come to find out the radiator was cracked and needed to be replaced (totaling $3000 worth of repairs). I put down nearly $2K, have had to pay for insurance, and a nearly $600 car payment for a vehicle that I have not driven in nearly 3 months. The warranty that I purchased only wants to cover a small percentage of the repairs. Denise in customer relations is a terrible help. She claims she has not received emails that were clearly sent. She claims she has called me when she clearly has not. Basically just a liar. I bought a 🍋 with roughly 36K miles on it that had faulty repairs and drive time either leaves me on hold for long periods of time or keeps transferring me. I am fed up and will be suing them. Stay away from Drivetime at all costs. You have been warned.