Bob Evans Restaurants
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Service was horrible.
Service was horrible.. we sat down and it took them 30 minutes to get our drink order and then people were walking in and seated and getting their orders way before us It took us 45 minutes to even get our order placed and then other people were getting their food they had walked in after us there were three tables that walked out because they didn't serve them in a mannerly time.. The people across from our table even told the manager that they came in way after us.. that they were served and were done with their dinner before we even got our drinks.. people were not being served so they were walking out One couple even ate and then walked out without paying.. The manager said that he had to call a grill cook in from another store because his grill cook had walked out This is very unprofessional He should have been cooking and waiting tables himself.. they had one waitor and this boy was doing all he could do to keep the tables serviced probably 20 tables to one waitor there was no other waitresses or waitors. The manager was too busy laughing and talking in the back with the other employees when he should have been doing his job by waiting on customers.. I did leave the waitor that waited our table a $20 tip and our bill was only $16... This was in your bluefield Virginia store 24605.. The manager was very rude when I asked to speak to him He even laughed at me because I told him it was unprofessional that he should have been cooking and waiting tables if he had to until the grill cook from the Princeton store arrived.. He laughed and told us to have a nice night.. He tried to say that other tables got their orders first because their order wasn't as difficult as ours to prepare and the table beside us got the very exact same thing we got and they got their food 30 minutes before us when we had been there first .. those people even told the manager they had came in at least 15 minutes after us..He said he would give us a discount He gave us a whole $2 discount I am very very disappointed in the store and word of mouth is a lot I used to be a manager and this manager was very very unprofessional.. there was at least four walkouts that did not even get served.. tables were not bussed they were dirty.. The manager that was working this night was Mr.Blackburn.. I feel that he was very unprofessional and that we should have got more than a $2 discount off our order.. I will not be going back to this restaurant ever and I'm sure as soon as I spread word of mouth around you're going to lose a lot of business