Thomas Russell

Thomas Russell

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1
Review
5.0
5 out of 5 stars
Average rating

Reviews by Thomas Russell

EU

Euroluggage Delivery

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5 out of 5 stars

Outstanding customer care (thanks Leo)

Compared to all the other courrier company trying to charge upo to €300 for a simple delivery of a laptop bag; Eurostar Luggage Delivery did it for less than a third of the price, and not picked up on time and delivered on time. But it was the exceptional service from Leo that made all the difference. He kindly went out of his way at every step to help us navigate the paperwork, the waybill, teh last minute collection, up to notifying us personnaly that it had indeed got on time to the depot and would be out for next day delivery. By helping us, a (very) small one-off client, he demonstrated fantastic customer care dedication above and beyond the call of duty. My personal thanks again. Thomas