Acorn Estate Agents
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Very Bad experience
If a zero-star rating were available, I would willingly assign it to this company I am writing to share my recent experience with Acorn Property Management Bromley, and unfortunately, it has been nothing short of dreadful. After renting and residing in a property managed by Acorn Property Management Bromley for just one year, the ordeal I faced upon departure was disheartening. It is disconcerting to observe how estate agents often manipulate deposits, quoting unreasonable deductions under the assumption that they hold the upper hand. This experience has shed light on why some tenants withhold their last rent payment at the end of their tenancy, as the letting agency invariably seems to side with the landlord. Upon vacating the property, I was shocked to discover that the estate agent supported the landlord in unjustly deducting unnecessary repair costs from my deposit. Despite receiving an inventory report stating that i left the property in good condition, deductions of £150 for rug cleaning (which had already been professionally cleaned) and £440 for redecoration were made without considering normal wear and tear over one year. In an attempt to address the issue, I took the case to a tenancy dispute resolution service. Despite offering a compromise of £220, which I believed to be fair, the landlord rejected it. Thankfully, the deposit scheme ruled in my favour, acknowledging the unfair deductions and rightfully returning a large portion of my deposit. I urge extreme caution when considering engaging with Acorn Property Management Bromley. My unfortunate experience serves as a stark reminder of the importance of thorough scrutiny and vigilance in such matters. Proceed with caution.