Eugenia Burns-Williams

Eugenia Burns-Williams

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1
Review
2.0
2 out of 5 stars
Average rating

Reviews by Eugenia Burns-Williams

AI

Airport Van Rental

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2 out of 5 stars

This is not your typical rental car…

This is not your typical rental car company. Everyone was in street clothing therefore you couldn't distinguish customers from workers. The pre-rental inspection is either guided or self guided depending on who are (very uncommom). I was told upon arrival that I had to purchase their insurance because the van is considered a commercial vehicle. The rep made me call my insurnce company on speaker to verify they would cover the rental. I have rented 12 passengers from other companies I have never had go thru this. Entirely too long of a proceess to secure a prereserved vehicle.