Euroluggage Delivery
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EVERYTHING PERFECT!
GREAT!!! Ok, it took me a few hours to understand everything + declare ALL my used personal belongings in my big+heavy suitcase to be sent from UK to Switzerland for the customs + to print+ stick the label with a good tape on its hard cover. And it came much faster than promised, by DHL Express it was collected within hours - a person needs to hand it over to DHL staff (UK rule), and I've known they'd come between 9am-2pm. arrived by airmail (I've thought it would be surface mail) in only 6 days instead of the promised 9 days - so that's 3 working days / 40% faster than promised. All including customs clearance. I did not even get a bill for customs so far, maybe thanks to their great declaration. Advice: If true, write "used" in front of every item on your content declaration list, so it's value will be near to zero. And most important: The suitcase has arrived totally undamaged. And the price does not depend if you travel or not. Nir does it depend on it's weight at all (5 or 30 kg): Only oversize suitcases however are maybe 20% more than you've first thought, but that's standard in courier's business. Unlike my previously bad experience with competitor HERMES within Germany that destroyed pretty much all suitcases and parts of it looked far out when finally delivered with 23 days delay, and who never knew where it was at all. The only bad thing: If you tick "I travel" you must ab photos of your ID, but I did manage to meet their MB-size requirement, not in one hour even. Maybe a fault function!? Fortunately I've ticked "I do not travel" which is much easier and seems not to have any disadvantages (even if not true...). And if they're busy on the phone you can't wait for help but find yourself neing kick you out of the line immediately.And they don't tell you that cust service is open till 7 pm, Saturdays till 6pm, Sundays closed I think. Amd I stll don't know about insurance... 2 negative points, that's 8,5 out of 10 points from me. But faster + perfectly delivered = 9,5 points. Thank you to EurostarLuggage Delivery.com and DHL Express!